Cancellation & Refund Policy

Reservation Policy
Child rates are for ages 6 to 12. Children ages 5 and under are free
(excludes parasail and glass bottom boat). For questions regarding your reservation, please call (888) 976-0899 and refer to the confirmation number provided on the next page.

Weather Policy
Fury tours will not depart in unsafe weather conditions. The Captain will assess the weather and should the Captain determine that the conditions are unsafe to run the tour, the tour may be postponed or it will be canceled. Every effort will be made to reschedule your tour during your stay. If you are unable to re-schedule your tour, you will have the option of receiving a voucher for a future trip.

Ticket and Boarding Information
Please arrive at your departure point at least 30 minutes prior to the departure time printed on your ticket. For the Ultimate Adventure Trip, please arrive at least 45 minutes prior to departure time. All trips leave the dock promptly at the specified time. You will be asked to present your ticket, as well as a valid form of ID. *Credit Card and ID will be required for all all jet ski rentals, Ultimate Adventure and Ultimate Express.

Hotel Cancellations
Hotel cancellations must be made 5 business days prior to scheduled check in date.

Watersports & Rentals Cancellation and Refund Policy
All cancellations must be made 24 hours prior to your scheduled departure time. Any same day cancellations for tickets purchased or held will be charged in full and are nonrefundable. Please call toll free (888) 976-0899 and refer to the confirmation number provided at the top of the confirmation page. If a trip or rental is cancelled by Fury Water Adventures for any reason, your credit card will be refunded the full amount.

Privacy Policy
By making an online reservation with Fury, you expressly acknowledge that: (i) Fury will send you e-mail(s) with such reservation and other related information and (ii) Fury will send you a survey so that you can evaluate your experience with Fury.

Occasionally we will send out emails to our customers concerning special offers or providing information about new products and services we offer. In every email we send, you are given the option to remove yourself from our mailing list.